Harmony Bank Terms and Conditions
Effective Date: January 5, 2025
Welcome to Harmony Bank. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using Harmony Bank's services, including our website (harmonybank.org) and mobile applications, you agree to these Terms and Conditions and our Privacy Policy.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent that you meet these requirements.
3. Account Opening and Maintenance
3.1. To open an account, you must complete our KYC (Know Your Customer) process and provide accurate, current, and complete information.
3.2. You are responsible for maintaining the confidentiality of your account credentials.
3.3. We offer multiple currency accounts. Each currency account may have specific terms and conditions.
4. Deposits and Withdrawals
4.1. Deposits can be made via online payment gateways (PayPal, Stripe, Razorpay, Paystack, Flutterwave) or manual gateways.
4.2. Withdrawals are subject to verification and may take up to 3-5 business days to process.
4.3. We reserve the right to refuse or reverse any deposit or withdrawal that violates our policies or applicable laws.
5. Transactions and Fees
5.1. You agree to pay all applicable fees for our services, including transaction fees, exchange fees, and wire transfer fees.
5.2. Fees are subject to change with notice provided on our website or via email.
6. Exchange and Transfer Services
6.1. Exchange rates for currency conversion are set by Harmony Bank and may change without notice.
6.2. Wire transfers are subject to additional verification and may incur fees from intermediary banks.
7. Loan Services
7.1. Loan approval is subject to credit evaluation and our lending policies.
7.2. Interest rates and terms are set at the time of loan approval and may vary based on creditworthiness and market conditions.
8. Fixed Deposits (FDR) and Deposit Pension Scheme (DPS)
8.1. Early withdrawal from FDR or DPS may result in penalties or reduced interest.
8.2. Terms and interest rates for these products are subject to change and will be communicated at the time of opening.
9. Blockchain and Cryptocurrency
9.1. Cryptocurrency transactions are irreversible. Ensure accuracy of all details before confirming transactions.
9.2. We are not responsible for losses due to user error in cryptocurrency transactions.
10. Gift Card Redemption
10.1. Gift card redemption is subject to the terms and conditions of the gift card issuer.
10.2. We reserve the right to refuse redemption of gift cards suspected of being obtained fraudulently.
11. Third-Party Services
11.1. We integrate with various third-party services (Google, Facebook, SMS gateways). Your use of these services is subject to their respective terms and conditions.
11.2. We are not responsible for the content or privacy practices of these third-party services.
12. Communication and Notifications
12.1. By using our services, you consent to receive communications from us, including SMS notifications.
12.2. You can opt-out of marketing communications, but you may not opt-out of essential service-related communications.
13. Intellectual Property
All content on our website and applications is the property of Harmony Bank and protected by copyright laws.
14. Limitation of Liability
To the extent permitted by law, Harmony Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
15. Termination
We reserve the right to terminate or suspend your account for any reason, including violation of these terms.
16. Changes to Terms
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
17. Governing Law
These terms are governed by the laws of [insert applicable jurisdiction].
18. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at support@harmonybank.org or through our support ticket system.
By using Harmony Bank's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.